How do I arrange an appointment at the Multiple Sclerosis Program?
You can book an appointment over the phone by calling 80082223, or online via our website or via the Health Portal application. Visit www.clevelandclinicabudhabi.ae for more information.
Alternatively, you can contact our MS team coordinator on msteam@clevelandclinicabudhabi.ae or send a message to +971 524697650 and we will help you to book an appointment with the right person.
While in person appointments are always best, virtual appointments are available and can be booked via the Cleveland Clinic Abu Dhabi Health Portal App. Patients from abroad can also access virtual/video consultations.
What happens when I arrive at the clinic?
Usually, your first appointment will be within the Neurology Institute, located on the ground floor of the hospital. Always bring any previous medical records or test results with you relating to your condition, including past MRI scans, as well as details of any medication you are taking.
When you arrive at the Neurology Institute front desk, you will be greeted by our reception staff. You will first be seen by a neurology outpatient nurse, who will take a brief medical history, perform basic medical checks, and ask about any medication you are taking. This helps to ensure that the time you spend with the doctor will be focused on you, your condition, and answering any questions you may have.
You will then be taken to meet your MS neurologist. They will spend time taking a detailed medical history and review any past MRI scans and medical records. They will explain to you their opinion regarding your condition, and if MS is diagnosed, offer a comprehensive explanation of the condition. They will take the time to listen to you and answer any questions you may have. If required, we have interpreters available to assist you and the doctors cross any language barriers.
Sometimes, further blood tests and MRI scans may be required, or your consultant might seek the opinion of another specialist. Treatment options may be discussed, and you will be informed about their effectiveness, safety, and any possible side effects.
Usually, an MS specialist nurse will join in the consultation, and you will have the opportunity to spend some more time with them to further discuss many aspects of MS. This may include lifestyle changes, such as diet and exercise, and they will provide you with information leaflets and direct you to useful resources where you can learn more.
How will I feel?
Some patients find their first appointment overwhelming and need time to process and understand an MS diagnosis. Receiving a lot of information can be confusing, so some patients prefer to schedule a follow-up appointment to discuss treatment options separately.
How can I prepare for an appointment?
To prepare for your consultation, it might be helpful to list symptoms you have been experiencing and capture any other health-related information such as allergies or medication. Bring any past test results with you as well. Please bring MRI scans on a CD. Try and write down all the questions you want answered in advance of your appointment and bring a friend or family member with you who can help you to understand any information the doctor may give. There may be a lot of information given, so ask as many questions as you can to ensure you understand your diagnosis and treatment plan.
